privacy policy
Thank you for choosing to engage with Luxury Hair Ltd ("Company", "we", "us", or "our"). We prioritize the protection of your personal information and your right to privacy. If you have any questions or concerns about our policy or our handling of your personal information, please don't hesitate to contact us at hello@luxuryhairltd.co.uk.
When you visit our website www.luxuryhairltd.co.uk and utilize our services, you place trust in us with your personal information. We take your privacy seriously and want to explain, in clear terms, what information we gather, how we use it, and what rights you have concerning it. We encourage you to read this policy carefully; it's important. If there are any terms in this privacy policy that you disagree with, please refrain from using our Sites and services.
This privacy policy is applicable to all information collected through our website (www.luxuryhairltd.co.uk) and/or any associated services, sales, marketing, or events, collectively referred to as the "Services."
Please carefully review this privacy policy as it will help you make informed decisions regarding the sharing of your personal information with us.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE USE YOUR INFORMATION?
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
DO WE USE GOOGLE MAPS?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
WHAT ARE YOUR PRIVACY RIGHTS?
DATA BREACH
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS POLICY?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
WHAT INFORMATION DO WE COLLECT?
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Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when registering for the Services, expressing an interest in obtaining information about us or our products and services, participating in activities on the Services, or otherwise contacting us.
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The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. It can include the following:
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Publicly Available Personal Information: We collect first names, maiden names, last names, and nicknames; phone numbers; email addresses; current and former addresses; birth, marriage, divorce, and death records; social media; and similar data.
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Payment Data: We collect data required to process your payments, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by Paypal. You can find their privacy policy here: Paypal Privacy Policy.
Social Media Login Data: You may choose to register using social media account details, such as your Facebook or Twitter account. If you opt for this registration method, we will collect the information described in the "HOW DO WE HANDLE YOUR SOCIAL LOGINS" section below.
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All personal information you provide must be accurate and complete, and you must promptly notify us of any changes to such personal information.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may gather information about you from other sources, including public databases, joint marketing partners, social media platforms (like Facebook), and third-party sources. This information may encompass social media profile data (e.g., name, gender, birthday, email, current city, state, and country, user IDs for your contacts, profile picture URL, and other publicly available details), marketing leads, search results, and links, including paid listings (like sponsored links). We will notify you of the information source and type within a reasonable timeframe, but at the latest within one month after obtaining the personal data.
HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for various purposes, including legitimate business interests, contractual obligations, legal compliance, and with your consent.
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We utilize personal information collected through our Services for various business purposes, as described below. We process your personal information based on our legitimate business interests, to fulfill contracts with you, with your consent, and/or to comply with legal obligations. We specify the processing grounds for each purpose:
Facilitate Account Creation and Logon Process: If you link your account to a third-party account (e.g., Google or Facebook), we use the information from those third parties to facilitate account creation and logon as part of our contract with you.
Send Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you provide for marketing purposes, in line with your marketing preferences. You can opt-out of our marketing emails at any time; see "WHAT ARE YOUR PRIVACY RIGHTS" below.
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Send Administrative Information: We may use your personal information to send product, service, and new feature information, as well as updates about our terms, conditions, and policies.
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Fulfill and Manage Orders: We may use your information to process and manage orders, payments, returns, and exchanges through the Services.
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Post Testimonials: We may post testimonials on our Services that contain personal information. We will obtain your consent before posting your name and testimonial. To update or delete your testimonial, contact us at hello@luxuryhairltd.co.uk with your name, testimonial location, and contact information.
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Deliver Targeted Advertising: We may use your information to develop and display content and advertising tailored to your interests or location and measure its effectiveness.
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Administer Prize Draws and Competitions: We may use your information to manage prize draws and competitions when you participate.
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Request Feedback: We may use your information to request feedback and contact you about your use of our Services.
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Protect Our Services: We may use your information to safeguard our Services, including fraud monitoring and prevention.
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Enable User-to-User Communications: We may use your information to enable user-to-user communications with consent.
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Enforce Our Terms, Conditions, and Policies: We may use your information to enforce our terms, conditions, and policies for business purposes, legal reasons, and contractual obligations.
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Respond to Legal Requests and Prevent Harm: We may disclose your information when legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process. We may also disclose it to investigate, prevent, or take action concerning potential policy violations, suspected fraud, threats to safety, and illegal activities or for use as evidence in related litigation.
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Manage User Accounts: We may use your information to manage our account for administrative purposes.
Deliver Services to the User: We may use your information to provide you with requested services.
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Respond to User Inquiries/Offer Support: We may use your information to respond to your inquiries and address potential issues you may encounter with our Services